Frequently Asked Questions

Simply create an account, select the gift card brand you want to sell, enter the card details, upload images of your card, and submit. Our team will verify and process your trade within minutes.

We accept over 200+ gift card brands including Amazon, iTunes, Google Play, Steam, PlayStation, Xbox, Walmart, Target, and many more. Check our Gift Cards page for the full list.

Most gift cards are verified within 5-15 minutes during business hours. Complex verifications may take up to 24 hours.

Payments are sent directly to your registered bank account. We support all major banks and payment methods.

Rates vary based on the gift card brand, card value, and current market conditions. We always display the current rate before you confirm a trade.

Minimum trade value is $10. Maximum depends on your account verification level. Fully verified accounts can trade up to $3,000 per transaction.

Absolutely. We use bank-level 256-bit encryption to protect your data. All transactions are secured and monitored for fraud.

Identity verification helps us prevent fraud and ensures the safety of all users. It also unlocks higher trading limits for your account.

If a card is declined, we'll notify you immediately with the reason. Common issues include invalid codes, already redeemed cards, or regional restrictions.

You can reach our support team 24/7 via live chat on our platform, email at support@cardyork.com, or through our support ticket system.

Trades can be cancelled before verification begins. Once verification starts, cancellation may not be possible. Contact support immediately if needed.

Go to your Profile page, navigate to Bank Details, and update your information. Changes may require re-verification for security.